At Curious Coco Bloo, every product is handmade with care. To ensure the highest quality, please review our shipping and processing guidelines below.
Processing Time
All orders are processed within 3–5 business days.
During high‑volume periods, processing may extend to 5–7 business days.
Handmade products require careful preparation, so processing begins once your order is confirmed.
Shipping Time
Once shipped, orders typically arrive within:
- 3–7 business days (Standard Shipping – U.S.)
- 7–14 business days (U.S. Territories & APO/FPO)
Shipping times may vary based on carrier delays, weather, or holiday volume.
Shipping Confirmation & Tracking
You will receive a shipping confirmation email with a tracking number once your order has been shipped.
Tracking updates may take 24–48 hours to appear.
Incorrect Address
Customers are responsible for entering the correct shipping address.
If an incorrect address is provided, Curious Coco Bloo is not responsible for lost or undelivered packages.
If your order has not shipped yet, contact us immediately to update your address.
Lost, Stolen, or Delayed Packages
Once a package is scanned by the carrier, it is no longer within our control.
If your package is marked delivered but you cannot locate it, please contact the carrier directly:
- USPS: 1‑800‑275‑8777
- UPS: 1‑800‑742‑5877
- FedEx: 1‑800‑463‑3339
We will assist with documentation if a claim is needed.
Damaged Items
If your order arrives damaged, please contact us within 48 hours with:
- Your order number
- Photos of the damaged item
- Photos of the packaging
We will review and provide a replacement if eligible.
International Shipping
At this time, Curious Coco Bloo ships within the United States only.
International shipping will be added in the future.
Contact Us
For shipping questions or concerns, email us at:
support@curiouscocobloo.com